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Care that feels like family. Technology that keeps it simple.

Home care, your way.

Choose your own carers and stretch your Support at Home budget further, or let our team arrange everything for you. Either way, you see every dollar, any time.

✓ Transparent✓ Caring✓ Compliant
A support worker holding the hands of a smiling older woman with a walking frame
Why families choose Joycie Care

Transparent. Caring. Compliant.

Three promises we build everything around.

Transparent, down to the dollar

You always know where your funding goes.

  • Every charge in your app, as it happens
  • Statements that match the visits you had
  • Your contribution shown before each service
  • Fees explained upfront, no hidden extras

Care with empathy

We treat you the way we would want our own parents treated.

  • The same familiar carers, not a new stranger each week
  • A Care Partner who knows your story
  • We listen first and explain things in plain language
  • Family kept in the loop, with your permission

Compliant by design

Every visit is checked against the rules before it happens.

  • Carer credentials checked before every visit
  • Every service matched to your support plan
  • Your funding claimed correctly and on time
  • Carers paid within 7 days

Two ways to use your budget

Both include your own Care Partner. Start with one and switch any time.

Compare the options →
Self-managed

You choose, we handle the admin.

Fully managed

We take care of everything.

The Joycie app

Your budget, visits and Care Partner in one place

For you and the family members you invite.

Explore the app

Let's talk about your care.

A free, no-pressure chat about your budget and which option suits you.

Book a free consultation