Policies
Privacy policy
How we collect, use and protect your personal information.
[Full policy text to be provided by your legal adviser.]
Terms of service
The terms for using our website, app and services.
[Full policy text to be provided by your legal adviser.]
Whistleblower policy
How to report wrongdoing safely and confidentially.
[Full policy text to be provided by your legal adviser.]
Feedback and complaints
We want to hear when something is not right, and we will work with you to fix it.
[Full policy text to be provided by your legal adviser.]
Tell us about a problem
Call 0415 094 993, email hello@joyciecare.com.au, or tell your Care Partner. If you are not satisfied with our response, you can contact the Aged Care Quality and Safety Commission.