How it works
Four simple steps, and two ways to manage your care. You can change your mind at any time.
Getting started
1
Free consultation
We talk through your assessment, budget and what matters to you.
2
Choose your option
Self-managed, fully managed, or a mix. You can change later.
3
Build your care plan
Together we set goals and the services that help you reach them.
4
Ongoing support
Your Care Partner checks in regularly and adjusts the plan with you.
Two ways to manage your care
Both options include your own Care Partner.
Self-managed
You choose, we handle the admin.
Bring your own trusted workers or choose from ours. Set the times that suit you. We check compliance, pay invoices within 7 days and track your budget.
Best for people who like to stay in control.
Fully managed
We take care of everything.
Tell us what you need. We match you with vetted carers, build your roster, cover cancellations and keep your family informed.
Best for people who want peace of mind.
| Compare at a glance | Self-managed | Fully managed |
|---|---|---|
| Your own Care Partner | ✓ | ✓ |
| Live budget in the app | ✓ | ✓ |
| Choose your own carers | ✓ | On request |
| Agree your own hourly rates | ✓ | — |
| We find, check and roster carers | — | ✓ |
| Cancellation cover | — | ✓ |
| Carer invoices paid within | 7 days | 7 days |